frequently asked questions
What's the difference between web-enabled and web-based?
Web-enabled solutions typically require that you install proprietary software on your computer. This means that you're not only extremely limited to where and how you can access your data but you're responsible for installing any required security patches and upgrades. This can be time consuming and expensive.
TimeMD is 100% web-based. It was designed and built to take full advantage of all the benefits the internet has too offer. You interact with
TimeMD through any one of the major web browsers that are currently available. This allows us to manage all enhancements and maintenance without interrupting your service or charging additional fees.
If someone forgets to clock in or out, is it easy to fix?
It sure is. Notifications can be setup to notify managers as well as many other types of time tracking violations. Once your manager is aware of the violation, they can make the necessary changes quickly and easily from anywhere they have an internet connection. Every change made to a time entry is then documented and made available on demand.
Can employees change their own time entries?
Only if you want them to. This type of permission can be turned on or off for any employee that requires this type of functionality. Either way you can rest assured that TimeMD allows your employees only the functionality and access you want them to have.
We round our time entries, can you support that?
Yes! TimeMD is the only system on the market today that support an ulimitted number of rounding rules - from the basic to the complex. For time audit purposes, we store both the rounded time as well as the actual time.
Can you track holiday hours?
Yes! Once you've setup which holidays you'd like to track, those hours are automatically included in your payroll report for eligible employees. In order to make sure you don't miss anything, TimeMD allows you to setup as many holidays as needed.
What about breaks or meals, can your system track those?
Yes! Not only can we track breaks but they can be automatically deducted from your employees time entries if desired.
What about tracking reimbursements or other expenses?
Yes! We can even include expense related data for use in your payroll process. You also have available comprehensive reporting tools that will help keep you aware of these types of expenses.
Can your system keep track of day off accruals?
Once again, TimeMD has one of the "most" comprehensive day off accrual tracking systems available today. You can setup an unlimited number of day off accrual policies and your employees day off requests can be automatically included when calculating payroll. Imagine not having to track down day off request forms or spending countless hours calculating by hand how many day off hours your employees have earned. TimeMD takes care of all this for you accurately and in real-time.
How long will you store my data?
Your data is stored indefinitely. Rest assured that for as long as you have an active account with TimeMD, all your data is just a few clicks away. This includes both active AND in-active personnel. If you wish to archive your time tracking records, you're free to do so however it's not required.
Our company has multiple offices, will that create problems trying to keep track of everyones time in one account?
Not at all. Not only can you setup an unlimited number of locations, you can setup an unlimited number of employees. Plus, since TimeMD is web-based, all your locations will have access to the same data. Employees can also clock in from one location and clock out from another. No need to clock out from the same clock they've clocked into. TimeMD will sync all your time records and make them available wherever you are.
If this is web-based, how do you stop people from clocking in from home?
Not a problem! We've developed multiple layers of security to prevent this from happening. Furthermore, from within your account preferences, you have the ability to authorize exactly where and how your employees interact with TimeMD. Rest assured we've taken every precaution necessary to prevent abuse or threats to your time records.
Can we use a more traditional time clock rather then a web-based clock?
Absolutely! Even though our web clock is by far the most cost effective time tracking option, we recognize the fact there are many situations where access to a workstation simply isn't possible. A TimeMD sales representative will be happy to go over with you the different hardware solutions available.
We have a complicated overtime policy, can you accommodate that?
We sure can! We can even accommodate states like California who traditionally have one of the most complicated overtime policies in the country. Our goal is to ensure that your time record keeping is as compliant as possible with all state and federal regulations. Even if your business observes policies that go above and beyond the governments guidelines, we're happy to work with you to ensure compliance on all levels.